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[02] \u201cImproving Business Processes: Expert Solutions to Everyday Challenges\u201d, Harvard Business Review Press, Pocket Mentor Series, 2010.<\/p>\n
[03] Hohpe, G., Woolf, B., \u201cEnterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions\u201d, Addison-Wesley Professional, 2003.<\/p>\n
[04] Manouvrier, B., M\u00e9nard, L., \u201cApplication Integration: EAI B2B BPM and SOA\u201d, Wiley-ISTE, 2008.<\/p>\n
[05] Reynolds, C., \u201cIntroduction to Business Architecture\u201d, Course Technology PTR, 2010.<\/p>\n
[06] Fischer, L., \u201cBPMN 2.0 handbook: methods, concepts, case studies and standards in business process management notion\u201d, Future Strategies Inc., 2011.<\/p>\n
[07] Lehmann, C., \u201cStrategy and business process management: techniques for improving execution, adaptability, and consistency\u201d, CRC Press, 2012.<\/p>\n
[08] Daigneau, R., \u201cService Design Patterns: Fundamental Design Solutions for SOAP\/WSDL and RESTful Web Services\u201d, Addison-Wesley Professional, 2011.<\/p>\n
[09] Rademakers , T., \u201cActiviti in Action: Executable business processes in BPMN 2.0\u201d, Manning Publications, 2012.<\/p>\n
[10] Osterwalder, A., Pigneur, Y, \u201cBusiness Model Generation: A Handbook for Visionaries, Game Changers, and Challengers\u201d, Wiley, 2010.<\/p>\n
[11] Improving Business Processes, Harvard Business Press, 2010<\/p>\n
[12] Paul Harmon, Business Process Change: A manager\u2019s guide to Improving, Redesigning and Automating Processes. Morgan Kaufmann Publishers, 2003.<\/p>\n
[13] Thomas Pyzdek and Paul Keller, The Six Sigma Handbook, Mc Graw Hill, 2009.<\/p>\n
[14] Hoyle, D. ISO 9000 Quality Systems Handbook, Sixth Edition, Elsevier, 2009.<\/p>\n","protected":false},"excerpt":{"rendered":"
[01] Draheim, D., \u201cBusiness Process Technology: A Unified View on Business Processes, Workflows and Enterprise Applications\u201d, Springer, 2010. [02] \u201cImproving Business Processes: Expert Solutions to Everyday Challenges\u201d, Harvard Business Review Press, Pocket Mentor Series, 2010. [03] Hohpe, G., Woolf, B., … Sigue leyendo